Homelessness

H.E.L.P. Social Services Corporation

United States

Project Summary

This replicable model project will exponentially boost HELP’s ability to process and act on requests for assistance avoiding homelessness in the Bronx in New York City by adding: 1) a client management system for triaging cases and queueing clients as they arrive at Homebase and Supportive Services for Veteran Families (SSVF) homelessness prevention program sites to ensure highest-risk cases are prioritized and smooth service flow; 2) a web-based application to enable submission of assistance applications and required documentation electronically—increasing the efficiency and empowering remote applications; and 3) a digital interface to bridge the multiple electronic data tracking systems for streamlined data entry and easier, standardized reporting to ensure data-driven decision-making

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